Sean Moran

Sean Moran has a diverse work experience in the field of customer support and service desk. Sean currently works as a Customer Support Representative at HighLevel. Prior to that, they worked at Hexaware Technologies as a Service Desk Analyst, where they provided remote hardware and software support for multiple pharmaceuticals and assisted with a hardware migration project for JUUL. Before that, they held the same role at IQVIA, where they provided support for various pharmaceutical companies. Sean started their career as a Service Desk Technician I at OneTouch Direct, where they handled hardware and software issues for Best Buy and other clients.

Sean Moran's education history includes the following:

- From 2017 to 2018, Sean attended the Porter and Chester Institute, where they obtained certifications in A+, MCP, and Security Plus in the field of Computer and Information Sciences and Support Services.

- In 2016 and 2017, Sean studied at Iona University, focusing on Finance and Financial Management Services. However, no degree information is provided for this period.

- From 2013 to 2016, Sean attended Pathways Academy of Technology and Design and obtained a high school diploma.

In addition to formal education, Sean has also obtained various certifications. These include the CompTIA A+ ce Certification from CompTIA, obtained in January 2019. Sean has also completed several courses and obtained certifications from online platforms such as Codecademy and LinkedIn. These certifications include the Learn the Command Line Course from Codecademy (obtained in April 2023), and certifications in Learning Excel Desktop (Office 365/Microsoft 365), Learning the Chrome Browser, Troubleshooting Common PC Issues for Users, Being an Effective Team Member, and Phone-Based Customer Service (all obtained in either April or May 2021).