Thakur Abhay is a SaaS Certified Administrator with expertise in customer support operations, currently serving as a Customer Support Operations Manager at HighLevel since 2024. Prior to this role, Thakur gained extensive experience at Genpact from 2018 to 2021, where they held multiple positions including Assistant Manager and Process Developer. They also worked as a Technical Operations Manager at Amazon Web Services from 2022 to 2024, and previously served as a System Admin at Maruti Suzuki Autofin Ltd from 2011 to 2013. Thakur is recognized for their strong leadership capabilities, team development skills, and commitment to customer satisfaction.
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