Angus MacDonald

Customer Success Director at HireVue

Angus MacDonald has over 20 years of experience in customer success management and software development. Angus currently works as a Customer Success Director at HireVue, where they focus on driving customer adoption and growth. Previously, Angus served as a Customer Success Manager at AllyO, where they acted as a thought partner for clients in various industries. Prior to that, Angus held multiple roles at Cisco, including Senior Manager of Software Development, QA, and Support in the Collaboration Technology Group, and Manager of Software Development and QA in both the Network Management Technology Group and Optical Transport Business Unit. Angus also worked as a Software (Optical Verification) Engineer at Cerent Corp., where they wrote test plans and executed test cases for their SONET ADM product. Overall, Angus has a strong background in managing teams, driving quality improvement initiatives, and providing excellent customer support.

Angus MacDonald holds a Bachelor's degree in Electrical Engineering from the University of New Brunswick. Angus also obtained a certification as a Certified Scrum Master (CSM) from the Scrum Alliance in January 2010.

Links

Previous companies

Cisco logo

Timeline

  • Customer Success Director

    October, 2020 - present

View in org chart