Ritu Khanna

Ritu Khanna is a seasoned professional with extensive experience in service delivery and client engagement in the technology and finance sectors. Currently serving as a Client Director at Hitachi Vantara since October 2020, Ritu leads client engagement in the APAC region, ensuring performance goals and account P&L targets are met for financial services. Prior roles include Senior Service Delivery Manager at DXC Technology, where responsibilities involved managing high-value services, and Global Service Delivery Manager at Hewlett-Packard, where Ritu ensured service line efficiency and compliance with SLAs for multiple high-profile accounts. Earlier experience includes serving as Service Desk Manager at Fidelity Investments and Shift Manager at Microland Ltd, focusing on incident management and process adherence. Ritu holds a Bachelor of Commerce (B.Com.) with Honors from Delhi University.