Shahin Dehghani

Head of Customer Success EMEA & AMERICAS at Hive Streaming

Shahin Dehghani has a diverse work experience spanning various industries and roles. From 2001 to 2002, they worked as a Reporter at Göteborgs Posten. Shahin then worked as Sales staff at Biztalk, Stampen's subscription sales company, where they contacted new and previous customers for subscription sales. From 2009 to 2011, they were a Krönika at Sveriges Radio, contributing recurring columns on a wide range of topics, particularly society and politics.

In 2011, Shahin joined Nöjesguiden as a Sales director, responsible for selling advertisements in print and online platforms, as well as event sales. Shahin later became a Redaktör for Nöjesguiden's restaurant section, writing about food, drinks, and the nightlife scene in Göteborg.

Starting in 2012, Shahin worked at Volvia Försäkringar as a Customer Retention Manager. Shahin focused on customer loyalty and retention strategies, participating in various product development and competitive analysis projects. At ETC Göteborg from 2014 to 2017, Shahin worked as a Krönikör, writing a weekly column on various subjects and utilizing a blend of seriousness and humor.

From 2017 to 2018, they served as a Customer Success Manager at Sparta (Hysminai AB), a sales performance and gamification software company. Shahin'srole involved ensuring customer success and helping sales management achieve a clear return on investment. Shahin then joined Lime Technologies in 2018 as a Customer Success Manager, providing support and guidance to customers.

Most recently, Shahin joined Hive Streaming in 2020. Shahin initially served as an Enterprise Customer Success Manager, where they assisted Fortune Global 500 companies with video streaming delivery, analytics, and optimization. Shahin seamlessly integrated Hive Streaming with various enterprise video platforms. In 2021, they became the Head of Customer Success EMEA, responsible for customer success in the European, Middle Eastern, and African regions. In December 2021, they were promoted to Head of Customer Success EMEA & AMERICAS, expanding their responsibilities to include customer success in the Americas region.

Shahin Dehghani's education history includes attending the University of Gothenburg. However, there is no information regarding the specific degree or field of study pursued, as well as the start and end years of education.

Links

Timeline

  • Head of Customer Success EMEA & AMERICAS

    December, 2021 - present

  • Head of Customer Success EMEA

    September, 2021

  • Enterprise Customer Success Manager

    July, 2020

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