Nic Allen

Nic Allen has a diverse work experience in the field of Information Technology. Nic has worked as an IT Operations and End User Services professional at Ironwood Pharmaceuticals since 2023. Prior to that, they worked as an Information Technology Consultant at Mångata Solutions, LLC in 2022.

From 2020 to 2022, Nic worked at Google as a Project Manager III and Lead Support Engineer, specializing in User Protection Services.

In 2017, Nic worked as a Senior Project Analyst at ElectriCities of NC, where they provided support for the company's NorthStar CIS software and implemented a cost-recovery process for customized customer reports.

Before that, from 2015 to 2017, they worked at HPE SimpliVity as a Senior Project Manager in the Professional Services department, managing product deployments and ensuring high-quality services for customers.

In 2013 to 2015, Nic worked as a Senior Escalation Engineer at Elster, performing software installations, configurations, and testing for the company's proprietary software.

Nic also has experience as a Senior Systems Engineer at Valley Network Solutions in 2012, resolving technical problems and implementing server replacements for clients.

In 2008 to 2012, Nic worked as a Systems Administrator at AgriTech Analytics, where they overhauled the company's internal networking structure and implemented new servers and network equipment.

Early in their career, from 2007 to 2008, Nic worked as a Software Support Representative at Accela, Inc., providing Tier 1 support for clients and managing ongoing engineering and support requests.

Their first IT-related role was as an IT Manager and Senior Systems Administrator at Milan Institute from 2004 to 2007, where they managed projects, provided training and support for junior staff, and offered Level II/III technical support.

Nic Allen has a Bachelor of Science (B.S.) degree in Information Technology from Western Governors University. They also have additional certifications including MCITP: Enterprise Administrator on Windows Server 2008, MCITP: Enterprise Messaging Administrator on Exchange 2010, MCSA: Windows Server 2008, A+, Certified Associate in Project Management (CAPM), A+ CE, CCNA: Routing and Switching. Currently, Nic is pursuing a Master of Business Administration - MBA in Information Technology from Western Governors University, which is expected to be completed between 2022 and 2024. They also have certifications for Cloud Essentials and Linux Essentials, although the specific dates of obtaining these certifications are not provided.