Erik Meyer

Erik Meyer has a diverse work experience spanning several companies. Erik currently holds the position of Director of Service Delivery at Hiya Inc., where they oversee service delivery operations. Prior to this, they worked as a Senior Service Delivery Manager at the same company, where they were responsible for managing client requests, troubleshooting technical issues, and leading projects. At Hiya Inc., they achieved notable results such as delivering network-integrated software development kits and achieving industry-best protection from unwanted calls.

Before joining Hiya Inc., Meyer worked at HCL Technologies as a Senior Group Product Manager. During their time there, they led the creation of a portfolio of self-service API capabilities for T-Mobile USA, resulting in the delivery of 50 APIs and 20 capabilities. Erik also played a key role in onboarding 10 partners and achieving significant growth in self-service API usage.

Additionally, Meyer has an extensive history at T-Mobile USA, where they held various management positions. Erik served as the Senior Manager of Monitoring and Service Management Tools, where they expanded fault and performance monitoring of the company's IT infrastructure. Erik also managed application support teams and played a crucial role in the merging of billing systems from four companies.

Overall, Erik Meyer brings a wealth of experience in service delivery, product management, and IT management to their current role at Hiya Inc.

Erik Meyer completed their Bachelor of Arts degree in German and History at Texas Tech University from 1993 to 1996. Erik then pursued a Master of Arts degree in Anthropology and Sociology at the same university from 1996 to 1997. In addition, they obtained several ITIL certifications in 2010.