Lucien Maule is a Technology Support Analyst at Henry J. Austin Health Center since June 2022, where responsibilities include providing technical support to over 200 end-users, troubleshooting a range of hardware, software, and network issues, and addressing cybersecurity threats. With prior experience as an IT Technician at CompuCom and Robert Half, Lucien serviced devices for Fortune 500 companies and successfully managed user configurations and inquiries. Additionally, Lucien interned at Virtua Health, assisting in a significant technology upgrade. Notable achievements include reducing incident resolution time and developing improved onboarding systems for new hires.
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