Benedetto Dabbene

Digital Monitoring Agent at hlpy

Benedetto Dabbene has a diverse work experience in various customer service roles. Benedetto started their career as a Call Center Operator at BEONE GROUP in 2012, focusing on outbound calls and sales. Benedetto then worked at PAUL U.K. LIMITED as a Barista and Supervisor from 2014 to 2017, where they achieved sales targets and optimized production costs. After that, they served as the Head Waiter at Buenos Aires Steakhouse restaurant from 2017 to 2018, ensuring excellent customer service and managing bookings. Benedetto then joined Starbucks as a Barista and Customer Assistant from 2018 to 2019, where they excelled in both barista and customer service roles. In 2019, they transitioned to Sui Generis Milano as a Barman, providing exceptional service and resolving customer complaints. Currently, they work as a Digital Monitoring Agent at Hlpy, where they remotely provide roadside assistance and ensures customer satisfaction for various insurance companies and car-sharing services in Italy.

Benedetto Dabbene completed their high school education from 2007 to 2013 at Liceo Statale Carlo Tenca. They obtained a high school diploma with a focus on languages and human sciences, specifically socio-economic studies.

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Timeline

  • Digital Monitoring Agent

    June, 2021 - present