Yen Ling Lee is an experienced Business Analyst with a strong background in project coordination and system administration, currently employed at Snow Software since June 2017. Notable responsibilities include serving as a self-taught Salesforce Administrator and HRIS Administrator, handling application development, requirement documentation, implementation, testing, and configurations for Sage People and Salesforce Reporting. Previous roles include Project Coordinator at Novartis Sverige AB, where relocation of HR Services was managed, and Project Coordinator at Spotify, coordinating vendor meetings. Yen Ling's project management experience spans a tenure as Project Manager at AirAsia, focusing on timely project releases in collaboration with product managers. Early career experience includes Business Analyst roles at Fujitsu Malaysia and Technodex, emphasizing business requirements analysis and process documentation. Yen Ling holds a Bachelor of Science in Computer Science from Staffordshire University and a Diploma in Computer Science from the Asia Pacific Institute of Information Technology.