Wael Talaat

Wael Talaat has a strong background in after-sales service management. Their most recent role was as the Aftersales Service Manager at HMD Global, where they started in 2020. Prior to that, they worked as the Head of After Sales Service at JoVi Tronix from 2018 to 2020, and at Union Group from 2015 to 2018. Wael also held the position of Head of After Sales Service at Groupe SEB from 2014 to 2015.

Before entering the after-sales field, Wael worked as the Warranty & Operations Manager at Samsung Electronics from 2011 to 2014. Wael gained experience in the telecommunications industry as the NOC FO Team Leader/Etisalat Egypt Managed Service at Huawei from 2010 to 2011, and as a Senior BSS Engineer at Orascom Trading from 2009 to 2010.

Wael began their career as a Senior Engineer at Itsalat International Company in 2006, where they worked until 2009. Wael's diverse work experience in various industries has equipped him with valuable skills and expertise in after-sales service management.

Wael Talaat's education history begins with their Bachelor of Engineering (BE) degree in Telecommunications & Electronics Engineering from Helwan University Cairo, which they obtained from 2000 to 2005. Following their undergraduate studies, they pursued further education and completed a Master of Business Administration (MBA) in Global Management from Paris ESLSCA Business School between 2017 and 2019.

Additionally, Wael Talaat has obtained a Level 1, 2 & 3 Technical Certificate from Nokia in August 2007.