Robert Yap Gonzales

Robert Yap Gonzales has a diverse work experience spanning multiple industries. Robert has worked at Hoag Hospital as the Principal of Continuous Improvement and Technology Integration, where they were responsible for overseeing continuous improvement initiatives and implementing technology across various operations. Robert also served as the Program Manager of IT Ambulatory Technology Provisioning & Integration, ensuring smooth integration of acquired physician practices into Hoag Clinic.

Prior to their role at Hoag Hospital, Gonzales worked at Personalcare Physicians LLC as the Director of IT and Systems, managing the organization's IT infrastructure. Robert also held the position of Manager, System Administrator and Technical Trainer at the same company.

Gonzales was also self-employed, working as an Independent Computer Consultant. In this role, they provided technical services to businesses, including hardware and software troubleshooting, network administration, and server management.

Additionally, Gonzales gained experience in the healthcare industry as a Technical Support Analyst at Monarch Healthcare, Optum Technology, and United Healthcare Group. Robert handled desktop and server imaging, provided support for AD administration, and deployed end-user computers and networks.

Earlier in their career, Gonzales worked at Corhtech Technology Partners, offering technical support and managing desktops and servers.

Robert started their career as a Computer Technician at Help Computer Services, where they established and maintained networks, designed router administration systems, and implemented network policies and procedures.

Gonzales also served as a System Administrator and Financial Coordinator at Richard C. Robert DDS MS.

Before that, they were employed at Standard Chartered Bank, where they worked as a Senior Assistant Manager. Robert served as a System Administrator to the CACS+ System and compiled management information system (MIS) data. Robert also contributed to the bank's credit card and smart loan applications.

During their tenure at Standard Chartered Bank, Gonzales was part of the Core Group responsible for the bank's business setup and launch in the Philippines. Robert played a key role in creating authorization policies and procedures and making approvals or declines for Visa and MasterCard applications.

Overall, Gonzales has extensive experience in continuous improvement, technology integration, IT management, technical support, and system administration across various industries.

Robert Yap Gonzales holds a Bachelor's Degree in Business Administration and Management from Miriam College. Additionally, they have obtained certifications in Network+ and A+ Certified CE from CompTIA in June 2014 and February 2014 respectively. Robert also has a certification in Comptia Network+.