Zachary Valenti is a skilled professional with extensive experience in customer service and client support across various industries. Currently serving as a Customer Experience Coordinator at Hoffmann Brothers since March 2023, Zachary previously worked as a Financial Service Representative at TD Ameritrade and as a Service Specialist II for both Online Client Support and Cost & Tax at Edward Jones. Zachary has demonstrated exceptional communication and problem-solving skills, consistently achieving impressive metrics in call resolution and customer engagement. Prior experience includes roles at GSK, DoubleTree by Hilton, and Webster University, showcasing versatility and a strong focus on client satisfaction. Zachary holds a Bachelor of Arts degree in Film, Television, and Video Production from Webster University.
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