Daniëlle Lankhorst

Daniëlle Lankhorst is a highly experienced professional specializing in customer service and operations management. Currently serving as the Customer Happiness Manager at Bookiply since March 2020, Lankhorst has previously held significant roles, including Customer Service and Social Media Professional at BVA Auctions and Collections Specialist at PayPal. Lankhorst's career also includes technical support for Google Nest at Voxpro and various operations and guest services positions at Het Scheepvaartmuseum and Vue Nederland, demonstrating a strong background in coaching teams, resolving customer complaints, and managing departmental functions. Lankhorst holds a Master of Arts and a Bachelor of Arts in History from Vrije Universiteit Amsterdam.