Daniel Shaw

Daniel Shaw is an experienced professional in the field of digital technology and guest experience management. Currently serving as Senior Manager of Commercial Guest Technology at Holland America Line since April 2023, Shaw previously held the position of Consulting Director for Digital Experience – Global at MSC Cruises, where responsibilities included facilitating program integration across various teams and accelerating technology adoption. Earlier roles include Director of Operations at Onboard Media, where execution of services was directed, and Senior Editor & Transformations Innovator at IZ*ON Media, focused on innovative technology implementation to enhance guest experiences. Shaw's career began at NBCUniversal as an Online Editor, specializing in promotional content and automating workflows. Daniel Shaw holds a Bachelor's Degree in Digital Communication and Media/Multimedia from Florida International University.