Daniel Johnson

Daniel Johnson is a seasoned professional with extensive experience in business and process improvement management. Currently serving as a Senior Business Improvement Manager at Hollis since March 2022, Daniel has previously held managerial roles at Water Plus and PHMG, as well as positions at Covéa Insurance, British Gas, and a foundational role in customer service. Daniel has demonstrated expertise in leading teams, implementing continuous improvement initiatives, and enhancing customer experiences across both digital and offline platforms. With a career dedicated to delivering significant benefits for customers and businesses, Daniel has developed robust strategies to support key stakeholders and drive successful change. Education was completed at Mossley Hollins High School from 1998 to 2003.