Sebastian Dychtanowski

Sebastian Dychtanowski is an experienced Business Improvement Senior Manager at Unit4, with a focus on enhancing IT solutions for Global Customer Support to improve efficiency and customer experience. Responsibilities include defining project scopes, managing ServiceNow developments, analyzing KPIs, and implementing new processes. Previous roles at Unit4 also encompass Operations Support Manager and Customer Support Team Leader for the Logistics module. Prior to Unit4, Sebastian served as Project Manager at Vocabus, developing a configurable e-learning platform, and as Logistics Analyst at TaeguTec World, overseeing logistics processes, cost optimization, and customer service. Sebastian holds a Bachelor's degree in Logistics Network Management from Uniwersytet WSB Merito Wrocław.