Customer Service · Berlin, Germany
Explore a new world of possibilities:
At HomeToGo, we’re on a mission to make incredible accommodation easily accessible for everyone. Our team is united by a passion for travel, driven by innovation and impact, and guided by open-minded leaders at every level. Our commitment to recognizing and empowering exceptional talent is the foundation of our growth. We are actively hiring candidates from all around the world, including sponsoring visas for Germany. An amazing journey of opportunity with an international team lies ahead - join us!
About Smoobu
Smoobu (www.smoobu.com), a subsidiary of HomeToGo Group, is a fast-growing startup in the vacation rental industry. Smoobu’s all-in-one SaaS solution for private hosts currently manages over 70,000 properties across more than 120 countries. Smoobu’s priority is to help its hosts efficiently manage and grow their business.
Smoobu’s team is the secret to our success. We are a dynamic, ambitious and international team that are motivated to exceed our customers’ expectations through expert advice and action. We are searching for new colleagues who are looking to take on the exciting challenge of transforming the vacation rental industry.
Your future contribution:
Utilize your business development expertise to deliver first-class support for our customers around the world. As our product grows, we will create a user experience superior to the tourism industry standard. You, as part of our Sales & Service team, will be the first point of contact for our existing customers to ensure they have the best possible experience using Smoobu. You will assist existing (paying) users with leveraging the product to the best extent possible in order to maximize value and profit from it.
All in all, it’s about people and with your help and passion for outstanding service, we will build a state-of-the-art sales and service department at Smoobu!
How you’ll add value:
You’ll be successful in this role if you:
Why HomeToGo?
Your journey with HomeToGo is a two way street - we’ve got you covered! We offer a diverse variety of benefits to enable your career development and make HomeToGo a great place to work, including:
And so much more…
*Certain conditions apply
Please note: We operate a rolling recruitment approach - no deadlines, just opportunities. Should the volume of applications become too high, we might briefly remove this posting to provide our hiring team the space for thorough and unbiased review. The role will be made available again if we decide we’re still looking for the right fit.
About us:
HomeToGo is the SaaS-enabled marketplace with the world's largest selection of vacation rentals, listing millions of offers from thousands of trusted partners, including Booking.com, Vrbo and TripAdvisor. From vacation homes, cabins, beach houses, apartments, condos, house boats, castles, farm stays and everything in between, HomeToGo combines price, destination, dates and amenities to find the perfect accommodation for any trip worldwide.
Founded in 2014, HomeToGo operates localized apps & websites in 25 countries across Europe, North America, South America, Australia and Asia-Pacific. HomeToGo also operates brands such as Agriturismo.it, AMIVAC, atraveo, Casamundo, CaseVacanza.it, e-domizil, EscapadaRural, Kurzurlaub, Kurz Mal Weg, Tripping.com and Wimdu.
HomeToGo is an Equal Opportunity Employer, committed to hiring and nurturing exceptional talent, representing various backgrounds, perspectives and skills. We are authentically candid and open-minded, fostering a safe environment for diverse opinions. Our hiring decisions are based on qualifications, merit and business needs. We do not discriminate against race, ethnic origin, gender, sexual orientation, religion, political, ideological or religious views, disability or age.
We are committed to creating and maintaining a workforce of equality and diversity at HomeToGo and to provide opportunities to everyone. We therefore welcome your application even if you aren't completely confident that your experiences fit the job description criteria. We would really love to get to know you!
Open roles at HomeToGo