Lejandro Jason (LJ) De Ramos is a skilled business analyst currently working at Homewatch CareGivers since June 2021, where responsibilities include migrating 48 offices to a unified practice management system, creating SOPs, and facilitating product training. Prior experience includes roles at Verizon Business, where LJ served as a Technical Program Manager and Senior Technical Client Advocate, focusing on incident management, network operations, and service improvement. Earlier work encompassed positions at Kerridge Commercial Systems NA, AXA US, and 3 Birds Marketing LLC, enhancing customer support, case management processes, and digital marketing strategies. LJ holds a Bachelor of Science in Psychology from the University of North Carolina at Chapel Hill.
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