Marissa Richardson

Marissa Richardson is a skilled Technical Writer currently employed at Silvergate Bank since May 2022, where responsibilities include conducting root cause analysis to reduce complaints within the Servicing departments. Prior experience includes roles as a Nurse at OhioHealth Physician Group, Health and Safety Officer at OhioHealth, and various positions within the security field, such as Security Coordinator at Columbus Regional Airport Authority and Battelle Memorial Institute. Marissa also held the position of Complaints Coordinator and Communications Specialist at JPMorgan Chase, overseeing communication projects and supervising technical writing teams. Marissa holds a Bachelor of Science in Criminology from The Ohio State University, a Bachelor of Science in Nursing, and an Associate's degree in Registered Nursing from Ohio University and Columbus State, respectively.