Panji Puntadewa

Panji Puntadewa is an experienced operations leader with a robust background in managing customer service, billing operations, and financial services across various companies. Currently serving as the Head of Operations at Honest since May 2024, Panji previously held similar positions at Goto Financial and Gojek, focusing on operational excellence in financial services. A noteworthy tenure at Indonusa Telemedia saw significant achievements in customer churn management and revenue generation, contributing to a 71% revenue increase for Transvision subscribers. Panji also has extensive experience in process improvement, team leadership, and operational strategy, with previous roles at Bank Danamon and ABN AMRO, among others. An alumnus of the University of Indonesia with a degree in Computer Science, Panji has a proven track record of enhancing service quality and implementing advanced operational systems across various industries.