Bradley Jackson

Director, Contact Center Operations at Horace Mann

Bradley Jackson has extensive work experience, starting in 2007 as the Director of Customer Service Support at Horace Mann. In this role, they were responsible for planning, organizing, leading, and controlling daily activities of a large service and processing center. Bradley also provided direction and support to agents, clients, employees, vendors, and home office and field infrastructures. From 2013 until 2017, Bradley served as the Director of Contact Center Operations at Horace Mann. Finally, in 2017, they joined the City of Springfield Police Department as a Manager.

Bradley Jackson attended Girard High School from 1978 to 1982 and graduated with a degree. From 1983 to 1985, they attended Lincoln Land Community College, where they studied Business Administration and Management, General.

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