Alexis Matamoros Marmolejo

Alexis Matamoros Marmolejo is an accomplished Customer Experience Manager at Horizon Auto Logistics since March 2024, focusing on developing a customer-centric area by analyzing client feedback and creating key performance indicators to drive continuous improvement. Prior experience includes roles at A.P. Moller - Maersk, where Alexis led teams in the automotive and retail sectors, managing operations for a diverse range of clients while emphasizing process efficiency and customer satisfaction. Previous positions span various companies, including Sealand Cargo, Blu Logistics S.A.S, General Motors, and Chrysler de México, with responsibilities in customer service, logistics analytics, compliance, and operational management. Education includes a degree in International Business/International Trade from Universidad del Valle de México.