Archana Asthana

Customer Support Manager at HotWax Commerce

Archana Asthana has a diverse work experience spanning over several years. Archana began their career in 2004 at Principal Mutual Fund, where they served as a Client Relation Officer. In this role, they handled various operational, service, and administrative responsibilities for a region comprising five branches. Archana addressed queries and grievances for investors and distributors.

In 2008, Archana joined Tata Asset Management Ltd as a Sr executive Sales Support. Archana worked in this position for three years, until 2011.

In 2015, Archana started working at HotWax Commerce. Archana initially served as an Enterprise Quality Analyst and later transitioned into the role of Customer Support Manager in August 2021. Their tenure as the Customer Support Manager is ongoing.

Archana Asthana completed their secondary education at JLNS from 1983 to 1990, earning their SSC degree. Archana then went on to attend Bhopal University, where they pursued a BA in Management, an MA in Economics, and a PGDHRD degree in Management and Human Resource Planning from 1990 to 1995.

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Timeline

  • Customer Support Manager

    August, 2021 - present

  • Enterprise Quality Analyst

    September, 2015