Adam Felix

Launch Account Manager at Hotwire Communications

Adam Felix has a diverse range of work experience in the technology industry. Adam started their career in 2010 as a Systems Administration intern at Tampa Bay Tech Solutions, where they gained experience in supporting network protocols and troubleshooting skills. In 2011, they worked as a Network Assistant at the same company, handling service requests and maintaining business networks under the supervision of a lead Systems Administrator and a team of Microsoft Certified Systems Engineers. Adam also completed an internship as an IT Technician Intern at Tampa Bay Tech Solutions, where they gained practical experience in IT support.

In 2012, Adam joined Lee Memorial Health System as an IT EPIC Desk Help, where they assisted the Epic Project Manager in data migration and provided support for application and software issues. Their responsibilities included fielding problem tickets, maintaining equipment and software, and providing daily production support.

From 2013 to 2015, Adam worked as a Network Technician at Summit Broadband, where they played a crucial role in managing and maintaining networks. Adam gained practical experience in network troubleshooting and configuration.

In 2015, they joined Community Health Systems as a Business System Analyst, where they utilized their analytical skills to support business operations and improve system efficiency.

Most recently, in 2018, Adam joined Hotwire Communications Ltd as a launch account manager, where they are responsible for managing new account launches.

Overall, Adam Felix has a strong background in IT support, network management, and business systems analysis, with a focus on providing excellent communication, problem-solving, and technical skills.

Adam Felix attended Southeastern University from 2007 to 2011, where they obtained a Bachelor's degree in Management Information Systems. Adam studied a general field of study within Management Information Systems during their time at the university.

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