Brian Cardenas

Brian Cardenas has a diverse work experience ranging from customer service to technical support roles. Brian started their career as a Sales Associate at Haggar Clothing Co., where they were later promoted to a Keyholder. In this role, they handled various responsibilities such as processing orders, setting up promotions, and training new hires. Brian then worked as a Keyholder at GameStop while maintaining their position at Haggar.

Brian joined Hotwire Communications Ltd as a Customer Service Representative, where they gained experience in a new field of customer service. Brian was later trained to become a Technical Service Representative, where they provided troubleshooting and support for the company's equipment. Brian eventually became a Lead Tier 2 Engineer, focusing on field technician support and deeper troubleshooting steps.

Overall, Brian has developed strong customer service skills and technical expertise throughout their career.

Brian Cardenas attended Georgia State University Perimeter College from 2012 to 2015, but did not complete a degree or specify a field of study during that time. Prior to attending college, they graduated from Norcross High School with a Diploma. Additionally, they obtained certifications in "Leadership Principles for Emerging Leaders with Bill George" from LinkedIn in July 2023, and "Networking Foundations: Networking Basics" from Lynda.com in March 2018.