Andrés Mauricio Clavijo Reyes

Andrés Mauricio Clavijo Reyes is the current Head of Design at Hourly. Andrés was previously with Banco Falabella Colombia from August 2014 to August 2016 as their UX/UI Senior Designer. Andrés was responsible for shaping different services and processes for both end-customers and internal applications. Andrés promoted strategies in UX, research, innovation, and user interface design.

During their time at Banco Falabella, Andrés developed the usability study of the public and transactional website. From these studies, and in conjunction with the Digital Strategy and Channel areas, they proposed the development of a new transactional portal (dedicated to bank customers) from scratch using new technologies and best practices. In the first 8 months of the new portal, registered and active users increased from 40,000 to over 100,000, and user satisfaction indices were positively impacted.

Andrés also designed the first "responsive design" solution for Banco Falabella Colombia's transactional portal. Elements from this design were applied in Colombia and used in the development and design of the iOS and Android App.

Andrés provided constant UX/UI advice to Colombia regarding applications and solutions proposed by the corporate area for a regional Omnichannel project (Web Portals and Apps).

Andrés also participated in the development of the idea and subsequent execution of the Banco Falabella Colombia Centenary Poll App. Andrés was in charge of the design of the App and promotional website download for iOS and Android.

Andrés also participated continuously in the improvement of different internal applications, proposing usability improvements or complete redesigns of the applications.

Andrés conducted permanent research on new technologies and innovative opportunities for banking.

Andrés Mauricio Clavijo Reyes has a Master en Analítica Web, Usabilidad y Experiencia de Usuario (UX) from IEBS, a Certificate in User Experience (UX) Design from New York University, and a Graphic Designer from Universidad Jorge Tadeo Lozano. Andrés also has a certification from New York University in User Experience (UX) Designer.

They are on a team with Shay Litvak - Co-founder and CTO, Teh Chen - Chief Revenue Officer, and Jerico Foutch-Vinsonhaler - VP, Head of Underwriting. Andrés Mauricio Clavijo Reyes reports to Tom Sagi, Co-founder and CEO.