Melanie Lapierre

Melanie Lapierre is a seasoned professional with extensive experience in customer service and training coordination across various industries. Since May 2019, Melanie has been with House of Rohl as a Quality Assurance Specialist and Customer Service Coordinator for the USA and Canada, focusing on training strategies and documentation for new employees. Prior to House of Rohl, Melanie held roles at TransPerfect as a freelance translator, at La Fée Rouge as an event organizer, and at Skyservice Business Aviation Inc., where coordination of over 250 training sessions for pilots was managed. Additional experience includes customer service positions at Wolverine Worldwide, Air Transat, Handlex, and Vacances Air Transat. An educational background in relationship coaching complements Melanie's professional expertise.