Kristen Harris

Kristen Harris is a seasoned leader in data-driven marketing and analytics with extensive experience in building and managing high-performing teams. Since October 2019, Kristen has served as the Director of Marketing Data, Strategy & Optimization at H&R Block, where a team of 20 members was developed through effective recruitment and retention strategies, alongside the transition to specialized analytics teams focused on advanced data science and forecasting techniques. Prior to this role, Kristen held the position of Director of Decision Science Analytics at USAA from September 2015 to September 2019, leading three analytics teams of 25 personnel and overseeing the delivery of high-quality projects. Kristen's career began as a Research Analyst at the Milken Institute from 2013 to 2015, where impactful stakeholder research reports were initiated and insightful contributions made on various economic topics. Kristen holds both a Bachelor of Arts in Economics/Political Science with a Math Minor and a Master of Science in Quantitative Economics from California Lutheran University.