Nicolas Bernal

Nicolas Bernal has worked in various roles throughout their career. From 2017 to 2018, they were a Member Services Associate at Healthfirst, where they focused on providing excellent customer service. In 2018, they moved up to the position of Senior Service Agent within the company. From 2019 to 2020, Nicolas worked as a QA Auditor at Healthfirst, conducting compliance audits and tracking quality assessment scores to ensure accurate handling of member accounts. In 2020, they joined SAP SuccessFactors as a Support Engineer, where they worked until 2023. Here, Nicolas provided technical support and assistance to ensure smooth operations. Currently, they are a Managed Support Services Consultant at HR Focal Point.

Nicolas Bernal's education history begins in 2011 when they enrolled at Seminole State College of Florida. Nicolas pursued an Associate of Arts (A.A.) degree in Track - Information Systems Technology, completing it in 2015.

In 2015, Nicolas continued their education at Seminole State College of Florida, this time pursuing a Bachelor of Science (B.S.) degree in Information and Technology Systems. Nicolas completed this degree in 2018.

At the same college in 2016, Nicolas also obtained a certification as an IT Client Specialist, focusing on Information Technology.

Alongside their formal education, Nicolas obtained additional certifications to enhance their skills. In 2020, they received the "Introduction to SuccessFactors Foundation Module" certification from LinkedIn. In 2023, they obtained the "SAP Certified Application Associate - SAP SuccessFactors Recruiting: Recruiter Experience 2023" certification from SAP.