Afshanaaz Khan is a skilled IT professional with extensive experience in technical support and analysis. Currently serving as a Senior IT Analyst at HSBC since July 2022, Afshanaaz previously held a position as a Senior Tech at Dell EMC from September 2017 to November 2021, where responsibilities included troubleshooting client systems and proactively addressing common technical issues. Prior experience as a Technical Support Engineer at HP from August 2015 to August 2017 involved taking ownership of customer issues and driving them to resolution. Afshanaaz holds a Bachelor of Engineering degree in Computer and Information Sciences from Bearys Institute of Technology, completed in 2015.
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