Jari Laakso

Jari Laakso is a seasoned professional with extensive experience in customer experience (iCX) and digital marketing, currently serving as the Lead iCX Consultant at Avalon, part of the Digia Group. Jari has a rich background in leadership roles, including Chief Sales & Marketing Officer, Director of CX Business Development, and Chairman of several organizations such as Hubit Oy and Valley Bros. Oy. Jari combines strong analytical skills with creative marketing strategies to drive business growth, leveraging a diverse educational background in commercial English, export management, and board governance. Active in various capacities across multiple companies, Jari continually contributes to the evolution of digital marketing and customer-centric services within the Nordic business landscape.