Adam B.

Adam B. is a seasoned professional in customer success and account management, currently serving as a Senior Customer Success Manager at HubSpot since November 2025. Prior to HubSpot, Adam worked at SugarCRM as a Key Account Manager, effectively managing relationships with 50 enterprise companies and achieving a 94% renewal rate while overseeing a $5 million ARR portfolio. Adam's experience at Pipedrive included roles as a Customer Success Manager and Customer Success Specialist, demonstrating a strong ability to engage with SMB accounts and optimize customer relationships. Additionally, Adam has held positions in product management and insurance sales, with a foundation in insurance from St. Petersburg College.