Carolyn Peterson

Carolyn Peterson is a highly experienced Senior Customer Success Manager at HubSpot, with a career spanning various roles in customer onboarding and account management. Since May 2022, Carolyn has been focusing on mid-market customer success at HubSpot, following a tenure as HubSpot Partnership Manager at New Breed. Initially joining HubSpot in 2018, Carolyn excelled in multiple positions, including Senior Customer Onboarding Specialist, where key achievements included managing cross-functional onboarding for over 40 teams, influencing significant revenue growth, and mentoring new hires on best practices. Prior experience includes roles at Guidant Financial, where Carolyn received multiple awards for excellence and contributed to a company-wide Employee Development Program, as well as at Windermere Real Estate and the California Department of Probation. Carolyn holds a Bachelor's Degree in Sociology and Anthropology from the University of Redlands and a Graduate Certificate in Project Management from Boston University.