Shelley Morgan

Shelley Morgan is a seasoned professional in business improvement and continuous improvement strategies, currently serving as a Business Improvement Executive at Hugh James since February 2024. Prior experience includes leadership roles such as Head of Continuous Improvement and Automation at Aldermore Bank, where a high-impact CI team was built, and transformational roadmaps executed. Previously, as Principal Continual Improvement Lead at MotoNovo Finance, Shelley developed and led transformation initiatives alongside C-suite leaders. Earlier roles at Legal and General involved managing various operational and customer service teams, driving cross-functional change, and implementing continuous improvement models. Shelley's career began at Bank of Wales, where foundational banking experience was gained.