Boris Kälberer

Boris K. is a skilled Website Content Specialist currently working for the City of Georgetown since January 2022, where usability testing research contributed to securing funding for a website redesign. Previously, Boris served as a Jr. Front End Developer at JHA / Steel Branding, focusing on usability testing and website analytics. At MFZ Trading Corporation, a tenure spanned from August 2013 to March 2018, Boris excelled as both a User Interface Developer and E-Commerce Supervisor, implementing research strategies that resulted in significant reductions in customer complaints and open cases. Boris holds a Master’s degree in Information Design & Strategy from Northwestern University, with additional education from Pratt Institute, New York Code + Design Academy, and a Bachelor's degree in English Literature from the City University of New York-College of Staten Island.