Operations Support Officer

Hello, and welcome!

Hugosave is a digital banking application and debit card that puts saving first. Our initial market will be Singapore but regional and global expansion will follow swiftly. Through our product vision of Better Budgeting, Smarter Spending and Sustainable Saving, together we can build a financially healthy and thriving community. Hugosave is not just a product but also a philosophy that will evolve and grow with its #HugoHeroes i.e. our customers, partners and people.

Hugohub is a Digital Banking as a Service provider supporting wholesale clients with access to the full banking value chain

Hugo is a brand owned and operated by Atlas Consolidated Pte Ltd.

Who we are looking for and why

We are looking for an Operations Support Officer which will be positioned within the Operations department to support the day-to-day Operations of Hugosave. The Operations function plays a critical role in managing and overseeing banking payment operations, card payment operations, reconciliation, KYC onboarding, and to support other functions’ initiatives. We believe the following qualities are important for someone in this position:

• Analytical Skills: Ability to analyse data and identify patterns or trends that may indicate fraudulent activities.
• Attention to Detail: Precision in handling numbers and financial data and identifying discrepancies or inconsistencies.
• Risk Management Acumen: Understanding of how to identify, assess, and mitigate risks related to payment processes.
• Problem-Solving Abilities: Capable of identifying issues and developing effective solutions.
• Organisational Skills: Capable of managing multiple tasks and priorities, often under tight deadlines.
• Regulatory Knowledge: Awareness of relevant financial regulations and compliance requirements in the banking and finance sector.
• Teamwork and Collaboration: Ability to work effectively with others, including finance teams, external partners, and cross-functional groups.
• Adaptability: Comfortable with change and able to adjust strategies and approaches in a dynamic financial environment.