Joann Garcia

Director Inbound Retail Contact Center at Humana

JoAnn Garcia is an experienced professional in the healthcare and operations sectors, currently serving as the Director of the Inbound Retail Contact Center at Humana. Previous roles include Director of Provider Verification Outreach and Director of Provider Data - Escalation Governance at UnitedHealthcare and UnitedHealth Group, respectively. JoAnn also held a Director position at Firstsource and worked as an Operations Manager at Barclays Bank. JoAnn holds a Bachelor's degree in Sociology from the University of Colorado Colorado Springs, obtained between 1995 and 2000.

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