Darren Sheffield

Darren Sheffield has worked in the customer service industry since 2014. Darren began their career at Apple, where they served as a Senior Advisor (Senior Specialist) from 2014-2017. Darren then moved to HumanN, where they served as Director of Customer Operations and Manager of Customer Support from 2017 to present.

Darren Sheffield holds a Bachelor of Science (BS) in Business (Management and Marketing) from Penn State University. In addition, they have obtained certifications from the Project Management Institute, Oracle, and Zendesk, including Certified Associate in Project Management (CAPM) in January 2023, NetSuite Certified Administrator in November 2022, and Zendesk Support Administrator Expert I in November 2022.