Anna Heinrichs

Anna Heinrichs is a Senior Customer Success Manager at HUMANOO since June 2024 and a Customer Success Consultant at Growrly since November 2022, providing advisory services for early and growth-stage companies. Previously, Anna served as a Customer Success Manager at Nevis Security and zenloop, where responsibilities included developing Customer Journey Maps, managing customer portfolios, and improving customer processes. Anna founded Professional Services at zenloop, managed technical integrations, and collaborated closely with cross-functional teams. Earlier experience includes roles at Zalon by Zalando as a Stylist Growth Manager and a Stylist Mentor at Peek & Cloppenburg KG Düsseldorf, along with a degree in Visual Marketing from Peek & Cloppenburg.