Mohammed Rahman

Mohammed Rahman is an experienced professional in contact center management with a wealth of expertise across various industries, including retail, real estate, telecom, and healthcare. Currently serving as Vendor Support Senior Manager and Contact Center Manager - Partners at HungerStation since March 2020, Mohammed has previously held leadership roles, including Head of Contact Center at TryCarriage.com and Contact Center Operations Manager at Silah Gulf. Mohammed's notable achievements include successfully setting up Omni Channel Contact Centers, achieving a seamless transition for McDonald's operations, and implementing standard operating procedures based on Six Sigma and COPC methodologies. With a strong background in process improvement, Mohammed has consistently driven significant sales growth and reduced customer complaints while expertly managing compliance, operational KPIs, and team performance in high-pressure environments. Mohammed holds a Bachelor of Commerce degree in Finance and Financial Management Services from Osmania University.