Keiko Lim is an experienced operations manager with a career spanning over 17 years in the hospitality industry. Currently, Keiko serves as a Senior Operations Manager at Hurtigruten Group since October 2022. Prior to this role, Keiko worked at Shangri-La Hotels and Resorts for over 17 years, holding various positions including Operations Manager, Knowledge Management Manager, and Assistant Manager of Customer Contact Centre, among others. Keiko's educational background includes a qualification from Olympia College Sdn. Bhd. in The International Certificate in Administrative Management from January 2003 to November 2004.
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