Ellen Randelin

Ellen Randelin is a skilled Development Specialist at Mezzoforte Oy - Huutokaupat.com since March 2019, focusing on customer service automation and implementing AI solutions, along with maintaining chat and ticket bots. Previously, Ellen served as a Customer Service Specialist, emphasizing consumer auctions and related customer service concepts. Ellen's experience includes over a decade at Alko Oy, where responsibilities ranged from high-quality customer service and training new colleagues to aiding in the launch of Alko's webshop. Additional experience includes an internship at the National Institute for Health and Welfare and a sales role with Hok-Elanto. Ellen Randelin is currently pursuing a degree in Tietojohtaminen ja data-analytiikka at Xamk and holds a Master's and Bachelor's degree in Education from the University of Helsinki.