David Briseno

David Briseno is a skilled professional with extensive experience in training and customer service management. Currently serving as a Senior Training Manager at Hy Cite, David specializes in developing and executing training programs for onboarding, product familiarization, sales, and leadership for distributors. Prior roles include Contact Center Manager at Teleperformance, where responsibilities included strategic planning and resource management; Program Manager at AT&T, focused on operational efficiency; and Training Manager at Alorica, emphasizing coaching and relationship-building with clients. David's career began as a Customer Service Representative at TeleTech, and David has held various positions at Teleperformance, contributing to operations management and account oversight. David is pursuing a Bachelor's degree in Economics from Universidad Nacional Autónoma de México.