CM

Crystal M.

Director, Customer Success at Hyphen, LLC

Crystal M. has a diverse work experience spanning over 15 years. Crystal'smost recent role was as the Director, Customer Success at Hyphen, LLC, where they started in May 2023. Prior to that, they were the Manager of Customer Success at the same company from August 2022 to May 2023.

Before joining Hyphen, LLC, Crystal worked at On as a Workforce Manager from August 2021 to September 2022, and as a B2C Team Lead from October 2020 to August 2021. Crystal also held roles at Bullhorn as a Technician Support Supervisor from July 2019 to April 2020, and at Asurion as an Operations Supervisor from August 2018 to April 2020.

Crystal's earlier work experience includes positions at CreditRepair.com as an Operations Supervisor from November 2015 to July 2018, Direct Energy as a Sales Supervisor from April 2013 to June 2015, and Stream Global Services as a Training Manager from June 2012 to April 2013.

Crystal also has experience working as a Customer Advocate at SuperShuttle from April 2012 to April 2013, as a Technical Support Trainer at Apple from October 2008 to May 2010, and as an Independent Contractor at Detroit Media from September 2007 to August 2008.

Crystal M. attended Rio Salado College from 2013 to 2015. During this time, they studied Organizational Leadership. The information does not specify if they completed a degree or not.

Links

Previous companies

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Asurion logo
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Timeline

  • Director, Customer Success

    May 1, 2023 - present

  • Manager, Customer Success

    August, 2022