Amy Bailik

Amy Bailik has extensive work experience, starting in 2002 with the United States Air Force as a Boundary Protection Specialist. Amy then served in various roles within the Joint Special Operations Command, including Operations Superintendent and COMSEC Manager. In 2009, they joined the Joint Communications Unit as a Special Operations Communications Team Lead.

In 2019, Amy participated in a military fellowship with tech company Predata. Amy later joined the Sales Platoon, a corporate fellowship for military veterans, as a Business Development professional.

From 2021 to 2022, Amy worked at Samsung Electronics America as a Senior Key Account Manager, responsible for sales strategy and building relationships in the Air Force Programs division.

In 2022, they joined CybelAngel as a Presales Engineer, providing technical support to the sales team and driving prospects through the sales cycle. Currently, they are a Customer Success Manager at Hypori, supporting the Special Operations Forces (SOF) community.

Amy Bailik obtained a Bachelor's degree in Information Technology from Columbia Southern University, where they studied from 2012 to 2019. In addition to their degree, they have obtained several certifications, including the Certified Professional Sales Person Certification from the NASP - National Association of Sales Professionals in April 2021, the Hubspot Agency Partner Certification from the HubSpot Academy in January 2021, the Scrum Master Certified (SMC) from The Hard Yards in September 2019, the Lean Six Sigma Yellow Belt (ICYB) from the Joint Special Operations Command in October 2016, the Certified Customer Success Manager (CCSM) Level 2 from SuccessHACKER in June 2023, the Certified Customer Success Manager (CCSM) Level 1 from SuccessHACKER in October 2022, and the Scrum Product Owner Certified (SPOC) from The Hard Yards in July 2019. Amy is also listed as having the Cisco Certified Network Associate Security (CCNA) certification from Cisco and the CompTIA Network+ certification from CompTIA, although the specific dates of obtaining these certifications are not provided.