Matthew Sharp

Customer Support Specialist Team Lead at Hypori Virtual Mobility

Matthew Sharp has had a varied and extensive career, beginning with a role as a Communications Specialist/Military Police Officer in the Army National Guard from 2002 to 2005. Matthew then moved on to become an Assistant Site Supervisor at G4S Security Services from 2005 to 2011. From 2011 to 2014, they worked at Zimmerman Advertising as an IT Helpdesk Support and Level II Network Support. From 2014 to 2017, they were a Desktop Services Technician II and Desktop Services Lead at Mednax, National Medical Group. In 2021, they began working as a J6 System Administrator at the US Navy, providing IT/IT security support for 1,200+ military personnel across various government agencies. Matthew is currently serving as a Customer Support Specialist Team Lead at Hypori.

Matthew Sharp has a diverse educational background. Matthew received their Bachelor of Business degree in Management Information Systems; Network Security Management, Computer Forensics from Florida Atlantic University between 2009 and 2011. Matthew also holds an Associate of Arts (A.A.) degree from Broward College, which they obtained between 2006 and 2008. Additionally, they have obtained numerous certifications, including Microsoft Certified: Azure Fundamentals (2022), Exam 740: Installation, Storage and Compute with Windows Server 2016 (2021), Exam 741: Networking with Windows Server 2016 (2021), MCSA: Windows Server 2016 - Certified 2021 (2021), MD-100 Windows 10 (2020), HDI Desktop Support Manager (HDI) (2019), CCNA (2021), Certified Customer Success Manager (CCSM) Level 1 (2022), CompTIA Security+ ce Certification (2020), Microsoft Certified: Azure Administrator Associate (2022), and Microsoft 365 Certified: Modern Desktop Administrator Associate (2020).

Links

Previous companies

The United States Navy logo
Zimmerman Advertising logo
G4S logo
Mednax logo

Timeline

  • Customer Support Specialist Team Lead

    June, 2022 - present

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