Kelly Douglass

Kelly Douglass is an experienced professional currently serving as a Test Support Administrator - FCIL at Hyundai America Technical Center, Inc. since October 2018, and has also held the role of Research Assistant - Safety Integration at the same company. Prior to HATCI, Kelly worked as an Assistant to the COO at RAINMAKER IRRIGATION LLC and as a Marketing Technologist at Clarity Voice, where responsibilities included bridging Sales and Marketing teams and managing CRM systems. Earlier roles include VoIP Technical Support & Design Specialist at Clarity Voice, and customer service positions at University of Michigan Health System and Liberty Chevrolet. Kelly possesses a diverse educational background, including studies at Eastern Michigan University and Grand Valley State University, with technical expertise in areas such as SQL databases, ethical hacking, and incident response.