Jen Seidel is an experienced IT professional currently serving as an Incident Manager at iWorks Corporation since December 2021. Prior to this role, Jen held various positions at Salient CRGT from May 2017 to November 2021, including Senior Help Desk Technician and ESD Lead. Jen also worked at Red Arch Solutions as the JWICS ESD Helpdesk Team Lead from February 2016 to November 2021. Previous experience includes a role as a Tier 1 Helpdesk Agent at Inserso Corporation from May 2014 to February 2016, and as an IT Helpdesk employee at GCI - General Communication, Inc. from 2008 to 2009. Jen began a career in technology with the United States Air Force as an Information Manager from August 2000 to July 2007. Jen holds a Bachelor of Science in Occupational Education, Computer Science from Wayland Baptist University, earned between 2009 and 2012.
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