Dilumi Dassanayake currently serves as a Customer Support Specialist at both i4T Global and i4T Labs, where the focus is on enhancing customer experience within the Field Service Management industry through innovative solutions and transformative technology. Additionally, Dilumi is an Assistant Lecturer at ESOFT Metro Campus and has held the position of Digital Marketing Executive at Olanka Travels, as well as Customer Service Officer at Eagle Logistics Colombo (PVT) LTD. Education includes pursuing an MSc in Data Science at York St. John University and holding a Bachelor's degree in Computing with Interactive Media from the South Asian Institute of Technology and Medicine.
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